2023 to Present
Director of Operations
Sage Stone Inc.
Business operations, client success initiatives, remote team management, workflow development, SOP creation, onboarding systems, and reporting structures.
Experience
Experience Across Operations, Customer Success, Ecommerce, and Real Estate
A practical background across operations leadership, customer support and success, workflow improvement, documentation, team coordination, and business support.
2022 to 2023
Business Development and Operations Lead
Seeto Realty
Property operations, tenant and owner communications, maintenance coordination, leasing workflows, portfolio reporting, and business development support.
2021 to 2022
Ecommerce Operations Specialist
MintAds
Shopify-adjacent payment operations, transaction reporting, ecommerce customer experience workflows, fraud-related support, and fulfillment issue resolution.
2020 to 2021
Operations Generalist and Interim Team Lead
Ethos Support
Cross-functional operations, process improvement, documentation, team leadership, workflow management, and remote support planning.
Next step
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